Privacy Policy

We may collect account information such as email address, display name, authentication status, subscription plan, credit balance, and support messages. We may also process prompts, uploaded reference images, generated outputs, project metadata, and usage logs needed to provide the service.

Payment processing is handled by third-party payment providers. Haivis does not store full card numbers or sensitive card authentication data. We may store payment status, order identifiers, product identifiers, amounts, currency, provider transaction identifiers, and webhook payload records needed for fulfillment, accounting, fraud prevention, and support.

• To create and manage user accounts.
• To provide image generation, editing, project storage, and account features.
• To process subscriptions, credit purchases, invoices, and payment-related support.
• To improve product reliability, safety, abuse prevention, and customer experience.
• To comply with legal, tax, accounting, and security obligations.

We may share information with infrastructure providers, authentication services, cloud storage providers, payment processors, analytics or logging tools, and AI model providers only as needed to operate Haivis. We do not sell personal information.

We retain account, payment, project, and usage records for as long as needed to provide the service, resolve disputes, prevent abuse, and meet legal requirements. Users may contact us to request access, correction, or deletion of personal information, subject to verification and applicable retention obligations.

For privacy questions, contact us at [email protected].